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FAQ


Frequently Asked Questions

We have answered some of the more common questions below, if you have an unanswered question please  email us at info@freebymarlie.com

What’s a Crown?

Crowns are personalized customized wigs. Unlike “wigs” they are not out of the box and ready to be placed on your head like a hat. They are made with love to fit your personality and lifestyle! Crowns have the power to bring out your inner goddess, the best version of you. Every woman is a queen, and every queen deserves a Crown!

What is the process? What is the best cap when dealing with hair loss? What different types of caps do Crowns come in? What cap sizes are available?

S/M Cap Size

The average cap size is generally the following measurements:

Around the Head – 21.5”  – 22″

Front to Back – 14.5″

Ear to Ear – 12.5 ”

M/L Cap Size

The average/large cap size is generally the following measurements:

Around the Head – 22 1/2″ – 23″

Front to Back – 14 3/4 – 15″

Ear to Ear – 13”

How do I know what cap size is right for me?

Measure your head using a flexible measuring tape. Flatten your hair back to get an accurate measurement. Starting in front of your natural hairline, follow along with your hairline just above your ear. Continue around to the back at the bend in your neck and over your other ear, and around to the front where you started.

Measure from the front of your natural hairline back over the crown to the bend where your head meets the top of your neck.

Start in front of one ear, bringing your tape measure over the crown to the front of your other ear.

Wigs come with an elastic adjustable strap for versatile sizing and comfort.

What is Crown density?

Density is another way of saying thickness. The average Crown density is 150%. We can create Crowns with lower or higher than the average density.

What is considered a custom order?

Custom order is great if you want a style and or color not featured in our collections.

How long can I expect my Crown to last?

Your Crown can be expected to last 6 months and more, depending on use and care provided.

How can I extend the life of my Crown?

Proper maintenance will help extend the longevity of your Crown. Sleeping with it on and/or excessive wear may decrease its lifespan.

Should I own more than one Crown?

Yes! Crowns can last longer if not worn daily. You can be washing and air-drying one while wearing the other. Have a little fun with a whole host of different styles and colors. You can keep one styled straight and the other curly.

What is the best way to store a Crown?

A wig stand or mannequin is ideal. It will help keep the hair from becoming tangled and will help to maintain shape.

What should I do with my hair underneath my Crown?

If you have long natural hair we suggest you braid your hair or do the flat twist. The amount of braids or twists depends on you. The more braids or twist the better.

Then place a wig cap over your braids or twist. If all of your hairs do not fit in the wig cap then try to tuck as much hair underneath the cap as you can by swirling your hair around your hair then placing the cap over it.

How should I wash my crown?

See “Crown Care”  here

What shampoo and conditioner should I use on my crown?

We recommend using gentle products with natural ingredients.

Click here to purchase the only shampoo and conditioner we use on our crowns.

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